HIRING: KBOO Web and New Media Coordinator

Published date: 
Wednesday, October 27, 2021 - 1:17pm

 

Please email resume and cover letter to manager [at] kboo [dot] org by Wednesday, November 17, 2021. In your cover letter, please answer the following: "How do you hope to integrate the values of justice, equity, diversity, inclusion, and belonging into your work as KBOO's Web and New Media Coordinator?"

 

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Employment Status:  non-exempt, hourly     

Hours:  32 hours per week, regular

Reports to: Station Manager                      

Positions Supervised: volunteers and independent contractors

Updated: October 2021

General Description: The Web Coordinator works to update daily, weekly and monthly content, maintain the front-end of the website, and train staff/volunteers on various website features.  This position works with the Development Director to run social media campaigns and promotion. The Web Coordinator should have online editing skills, and experience administering a CMS (Drupal), but is not required to do back-end programming. This position administers the MySQL database, including backups and queries.  This position is a member of the Tech/Web Operating Team as well as the Promotions Operating Team.

Knowledge and skills

    Website administration skills, and experience in maintaining a Drupal website.

    At least 2 years of experience using social media for promotional campaigns

    Ability to work with a wide variety of people in a multicultural, cooperative, progressive organization.

    Excellent communication skills.

    High level of accuracy and attention to detail.

    Excellent organizational skills.

    Some knowledge of KBOO broadcasting.

    Ability to work independently.

    Knowledge of HTML and CSS preferred.

    Experience with Adobe Audition, Photoshop and graphic design is helpful.

    Experience in developing and implementing a training program is beneficial.

    Familiarity with online communities, social networks, and audio/radio/media resources

    Demonstrate knowledge of Internet tools, trends, and strategies for media, community building, and non-profits on the web.

    Maintains active profiles on Twitter, Facebook, and Instagram

Functions

This position includes day-to-day administrative work such as content updates, training, problem solving and group communications; expanding and improving our website and online presence; planning for future needs; and overseeing independent contractors and volunteer programmers with approximately 35% training and assistance, 35% updating web presence, 30% social media collaboration with the Development Director.

General:

Identify and address institutional and individual acts of oppression at KBOO. Ensure there is interruption of the oppression, follow-up and support for those impacted as well as documentation/record keeping of the incident.

Attend and participate in staff meetings. 

Staff:

    Train all staff on maintaining their departmental web page, blog and/or audio and graphics uploads as appropriate.

    Train staff on items that their volunteers use (e.g. Volunteer Coordinator oversees community calendar).

    Provide written documentation.  

    Work with staff in departments to identify and recruit volunteers for assistance with the web.

    Present monthly reports at staff meeting.

    Monitor site to ensure that staff are updating sections as appropriate.

    Monitor correctness of posted materials.

On-air volunteers:

    Train programmers & producers how to prepare their audio files for uploading and upload them to the proper category on the site.

    Train on playlists, blogs, and individual web pages.

Admin and Content:

    Ensure daily, weekly, and monthly content is current and updated.  Train volunteers and staff how to update.  Work closely with programmers and staff to add or assist with web content for program specials, outreach events, governance and membership information.  

    Maintain the online program schedule and delegate to programming staff as feasible.

    Responsible for maintenance of usernames and passwords.

    Web Coordinator will help select content for homepage in coordination with programming staff.  Provide dynamic, eye-catching content that promotes programming, station goals and mission.

    Test backups and ensure that site content is being backed up regularly.

    Monitor and maintain KBOO’s webstream (icecast.)

    Update program specials and KBOO events based on information from staff.

    Document tasks for a Web Coordinator desk manual.

    Coordinate with Development Director to post the recurrent online newsletter on the website.

    Address issues brought up by users in the online ticketing system.

Maintain domain & web hosting and registration information and track renewal dates. Coordinate dates with Administrative Assistant.

    Add quarterly SoundExchange reports

New Media Coordination:

    Work closely with the Development Director to create content that meet KBOO’s marketing and fundraising goals.

    Create and manage an internal social media calendar.

    Generate and curate compelling content for social sharing, reaching out to programmers and hosts when necessary.

    Maintain consistent station identity across platforms.

    Prepare regular analytical reports on social media activity and its effectiveness.

    Monitor trends in social media platforms, tools, and metrics, making recommendations to grow audience and increase engagement.

Salary

This is a part-time position with a starting salary of $16.38 per hour. The employee shall be eligible for annual step increases subject to conditions in KBOO Collectively Bargained Agreement.

Probationary Period

KBOO is a union shop and all (non management) staff are members of Communications Workers of America (CWA)- Local 7901. Any person hired will be required to join and pay dues to CWA Local 7901 after 90 days. There is a six month probationary period. This period is not to be construed as a contract.

Benefits

Benefits include medical and dental coverage, disability and life insurance, and credit union eligibility. This position also offers paid vacation, sick leave, and 11 paid holidays per year, in accordance with KBOO’s Collective Bargaining Agreement. FSLA-exempt employees receive paid compensatory time off. Eligibility for the pension plan is one year after the date of hire.

Working Conditions

KBOO has a small paid staff and about 300 volunteers. KBOO has regular membership drives. They require an intense amount of time and coordination. The atmosphere is hectic and stimulating. The ability to work in this kind of environment is essential.

Workplace expectations at KBOO radio include: effective verbal and written communications, conflict de-escalation, skillful volunteer relations and utilization, capable project management, work-area organization, response to phone calls and correspondence, teamwork and cooperation with other employees, volunteers, and Board members; furtherance of KBOO mission, goals and values; meeting attendance and participation; capable departmental budgeting and punctuality.

Equipment Used & Physical Working Conditions

Computer, voicemail, copier, fax. Applicant must be able to remain in a stationary position approximately 50% or more of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Applicant must have ability to operate a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.

Equal Opportunity Employer

KBOO Community Radio is an equal opportunity employer and affirmative action employer. Women and people of color are encouraged to apply. Our organization does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, sexual orientation, class, gender identity, creed, physical or mental disability.